Avaya 6202 Exam Questions & Practice Test – Free Download (41-50)

QUESTION 41
A customer has a prepared that works with Service Demand Architecture (SOA) web services directly to the Contact Center Manager Server (CCMS) which are SOA web services enabled at the Contact Center Manager Server (CCMS)?

A.    Using the CCMS server configuration, access the WS Open interface tab and select SOA ENABLED
B.    SOA is enabled by default in the CCMS as a part of the installation
C.    SOA Web Service is not supported in Avaya AuraTM Contact Center 6.0
D.    While adding a new CCMS server to the Contact Center Manager Administration (CCMA) server via the web client. Select the “web services” are under the new CCMS server being added. and select SOA ENABLED

Answer: A

QUESTION 42
After successful installation of the Contact Center application, Avaya releases a patch for this particular site which is required to fix a problem reported for the Contact Center Manager server (CCMS) for this site. Currently, the service pack “AvayaAura_CCMS_6.0.200.0.123” is installed on the CCMS and no roll-up patches have yet been installed.
What is a valid name for the site specific patch?

A.    AvayaAura_CCMS_6.0.200.0.124_ServicePack
B.    AvayaAura_CCMS_6.0.200.0.123_ServicePack
C.    AvayaAura_CCMS_6.0.200.101.003_Patch
D.    AvayaAura_CCMS_6.0.200.003_Patch

Answer: C

QUESTION 43
A customer has Avaya AuraTM Midsize Enterprise (formerly MBT) and is implementing SIP Based Contact Center Manager (CCMS), They are running the installation wizard and have reached the installation Data window Under the SIP Network tab, which IP address should be entered in the SIP CTI Proxy Server field?

A.    the AES Server IP address
B.    the Avaya Communications Server 1000(CS1000) Network Routing Server (NRS) IP address
C.    the SES Server IP address
D.    the Media Server IP address

Answer: D

QUESTION 44
You are installing Avaya AuraTM Contact Center with Application Module Link (AML) connectivity
to an Avaya Communications Server 1000 ( CS1000)
Rls. 6.0 and Call Pilot Rls 5.0
To integrate the systems, where must the Call Pilot IP address be configured during the CCMS installation?

A.    Installation Data window, CS1000 tab
B.    Installation Data window, CCMS tab
C.    Installation Data window, License Manager Tab
D.    Installation Data window, Call Pilot tab

Answer: A

QUESTION 45
You are preparing for the first backup of the Contact Center Manager Server (CCMS).
The environment requires a backup to a remote directory.
Which step is required for a successful database backup via the Contact Center Database Maintenance window?

A.    Add the Windows user account to the “Log on as a backup” policy
B.    Configure backup username using Server Name\username format under the Backup Location tab
C.    Shut down all services on the CCMS
D.    Verify that a backup tape is available

Answer: B

QUESTION 46
When installing SIP-based Avaya AuraTM Contact Center, what component provides Voice Processing for calls entering the contact center?

A.    Media Processing Server (MPS’)
B.    Call Pilot
C.    Media Application Server (MAS)
D.    Avaya AuraTM Midsize Enterprise (MBT)

Answer: C

QUESTION 47
You have just completed the installation of Contact Center Manager Server (CCMS) and Licensing Manager on a Platform Vendor Independent (PVI).
How should you complete the installation of the Server Utility?

A.    You will need to have Avaya support personnel remotely install the Server Utility
B.    You can reinsert the installation DVD and run setup exe again, selecting only the Server Utility to be installed
C.    You will need to restart the entire installation process, beginning with the installation of the operating system
D.    You can install the Server Utility from a shortcut on the Windows Start menu

Answer: B

QUESTION 48
You are installing Contact Center manager Administration (CCMA) on a standalone server.
How should the IP multicast address be set on the CCMA server that?

A.    The CCMA server IP multicast sending address must be the same as the IP multicast sending address on the Contact Center Manager Server (CCMS) but different from the IP multicast receiving address in CCMA
B.    The CCMA server IP multicast sending address must be the same as the IP multicast receiving address on the CCMS, but different from the IP multicast sending address in CCMA
C.    The CCMA server IP multicast sending address must be the same as the IP multicast sending address on the CCMS, but different from the IP multicast sending address in CCMA
D.    The CCMA server IP multicast sending address must be the same as the CCMA server IP multicast sending address, but different from the IP multicast sending address in CCMS

Answer: D

QUESTION 49
You are preparing to connect the hardware for the Contact Center Manager (CCMS) in a dual- network interface card (NIC) configuration.
Which statement describes the dependency that must be considered?

A.    Ensure that NetBIOS on both of the NICs is enabled
B.    The ELAN subnet card comes first in the binding order
C.    The Contact Center Server subnet card comes first in the binding order
D.    If the server has more than two NICs, ensure that all NICs are enabled and all have IP addresses assigned to them

Answer: C

QUESTION 50
Which three operating systems are supported for a Contact Center Manager Application (CCMA) client installation?(Choose three)

A.    Windows 2000 Professional
B.    Windows XP Professional SP2 or later
C.    Windows Vista Business SP1 (32-bit)
D.    Windows Vista Basic
E.    Windows 7

Answer: BCE

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