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Certified Software Quality Analyst (CSQA): CSQA Exam
CSQA Questions & Answers
Exam Code: CSQA
Exam Name: Certified Software Quality Analyst (CSQA)
Q & A: 475 Q&As

QUESTION 1
Laws and regulations affecting the products produced and operated are generally addressed in
which planning activity:
A. Business or Activity Planning
B. Environment Planning
C. Capabilities Planning
D. Assumptions Planning
E. Policies Planning
Answer: B

QUESTION 2
Strategic planning answers which of the following questions:
A. What to do?
B. When to do it?
C. How to do it?
D. Where to do it?
E. Who does it?
Answer: A

QUESTION 3
Enforcement of standards is the responsibility of:
A. Management
B. Quality Assurance
C. Quality Control
D. Auditors
Answer: A

QUESTION 4
Which of the following Quality Management principle(s) are incorporated into the ISO 9001
standard?
A. System approach to management
B. Process approach
C. Mutually beneficial supplier relationships
D. Factual approach decision making
E. All of the above
Answer: E

QUESTION 5
The level of quality can vary significantly from project to project. These levels of quality, which
can be quantified and measured, are called:
A. Defect Density
B. Quality Attributes
C. Quality Control
D. Quality Assurance
Answer: B

QUESTION 6
The primary responsibility of quality lies with:
A. Project Manager
B. Senior Management
C. Testing Team
D. Developer
Answer: B

QUESTION 7
COTS software is normally developed prior to an organization selecting that software for its use.
A. True
B. False
Answer: A

QUESTION 8
In the PDCA cycle, if a check detects an abnormality, then record the abnormality and continue
the work per the procedure.
A. True
B. False
Answer: B

QUESTION 9
Which of the following is NOT a QFD Horizontal Deployment?
A. Functional Deployment
B. Information Deployment
C. Customer Deployment
D. Task Deployment
Answer: C

QUESTION 10
What early quality pioneer developed the “Quality Trilogy” of Quality Planning, Quality Control,
and Quality Improvement?
A. William Perry
B. Joseph Juran
C. Dr. Deming
D. Philip Crosby
E. Bill Gates
Answer: B

QUESTION 11
Which of the following is considered a product measure?
A. Overall development time
B. Average level of experience of development staff
C. Rate time
D. Quality
E. Time spent fixing errors
Answer: D

QUESTION 12
Example(s) of traditional management philosophy are:
A. Fire fighting
B. Refine the process
C. Teamwork
D. A and C
E. All the above
Answer: A

QUESTION 13
SEI’s CMMi maturity level 5 is also known as:
A. Managed
B. Defined
C. Optimizing
D. Quantitatively Managed
Answer: C

QUESTION 14
Which level(s) of the organization should be involved in both establishing and using processes in
their daily work?
A. Senior
B. Mid-level
C. Junior
D. All of the above
Answer: D

QUESTION 15
It is generally agreed that people are the key to providing an adequate and appropriate level of
security. One of the most effective methods for involving people in security is:
A. Write a security policy
B. Conduct security awareness training
C. Evaluate people on following security procedures
D. Write detailed security procedures
E. Develop security response programs
Answer: B

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